CRM Archives - CommandZer01

Why I decided to get certified in Salesforce Data Cloud

Salesforce Data Cloud is Salesforce's newest cloud, a new focus on growing its ecosystem within the data space to help unify the customer data model. Now, what the hell does this mean? Well, it means that across the many different clouds that Salesforce has, it can build a holistic view...

by Orlando Villarreal

August 2, 2025

CRM , Data Cloud , Marketing Cloud , Salesforce , Salesforce

Data Cloud: The New Journey

Within everyone’s career path, the journey will change. I went from Wordpress Developer, to email marketer, to teacher to consultant to Marketing Cloud subject matter expert. No path is ever straight and yet again my path is changing once again to Data Cloud....

by Orlando Villarreal

December 14, 2024

CRM , Salesforce

Salesforce Business Analyst Book Review

Being a business analyst always seems like one of those jobs that could mean anything within the tech industry especially with what I have heard from people who are actual business analysts. ...

by Orlando Villarreal

October 19, 2024

CRM

How I passed the Salesforce AI associates exam

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by Orlando Villarreal

February 2, 2024

Book Review , CRM , Marketing Cloud , Reviews

Book Review: Automating Salesforce Marketing Cloud

I am returning to my book reviews, and what better way to start then with a book centered around what I currently do. Automating Salesforce Marketing Cloud, as always, I will dive into who this book is for and what I took away from it. ...

by Orlando Villarreal

September 27, 2023

CRM , Marketing Cloud , Soapbox

Will AI replace my job? Marketing CRM Edition

One of the questions I see popping up and being asked is, “Will the AI Revolution replace my job?” The answer is very simple; it’s a no. The Marketing CRM space will evolve yet again but how will it evolve with the use of “AI”. Well, I have some...

by Orlando Villarreal

August 25, 2023